bet365: UKGC licence

Licence at a glance

Brand

bet365

Domain

bet365.com

Licence holder

Hillside (UK Gaming) ENC

Account number

55149

Licence status

Active on 9 November 2026

Casino activity since

17 October 2019

Licence numbers

055149-R-331499-004

Domains on the account

1

Facts restated from the Gambling Commission public register, read 9 November 2026. Domain names are declared by the licensee.

What the licence covers

Hillside (UK Gaming) ENC holds a remote operating licence, which the register splits into separate activities. Casino is the only activity on the account. In plain words:

• Remote casino: casino games such as slots, roulette and blackjack offered online to people in Great Britain.

Read more on the remote casino licence page and in the guide to licence types.

The holder's record with the regulator

The register lists 1 regulatory action against Hillside (UK Gaming) ENC, with £358,720 in payments recorded. The entries restated below are the Commission's public decisions on this account.

• 4 April 2024 Settlement: payment in lieu of financial penalty (£343,035), Commission costs (£15,685) and Public statement

An action is a finding about the company's controls at a point in time. It does not by itself mean the licence is at risk. The wording of each decision is on the Gambling Commission's regulatory actions page, and our guide to fines and sanctions explains the terms.

Other brands under Hillside (UK Gaming) ENC

This is the only domain declared on the account.

The holder has its own page: Hillside (UK Gaming) ENC.

Check this licence yourself

1. Open the Gambling Commission register of gambling businesses.
2. Search for account number 55149 or the name Hillside (UK Gaming) ENC.
3. Confirm that the status is active and that the domain bet365.com is listed under the account.
4. Compare the company name in the site's terms with the register entry.

The full routine is in how to check a UKGC licence.

What players say

The quality of the casino, the live tables and the choice of payment methods draw the praise in bet365 app reviews. Players like reaching casino and sport from the same account, and some say the games run smoothly. Complaints focus on the wagering conditions attached to rewards, on app freezes, and on withdrawals that took longer than hoped. A few would like a wider range of games, and several tie their disappointment to a bad run of results rather than to the product itself. Comments about winning and losing are mixed, as they usually are, and the casino app and the sports app attract somewhat different groups of reviewers.

Source: public reviews in the Google Play and App Store listings of the brand's apps, November 2026.

Assessments from comparison sites

bet365 is a long-established operator, according to comparison sites, with a casino app that is a separate download from the sports app and navigation that is fast and well organised. A low minimum stake is noted as helping a balance last longer, and the range of payment methods is wide, with PayPal and Apple Pay among them. Reviewers point out that rewards for new customers come with wagering rules, game weighting and maximum stake limits that are worth reading in full. The casino is said to be run by a specialist media company within the group, and the brand is treated as an established name throughout the sources.

Comparison sites are often paid by operators, a commercial link that can colour opinions. Drawn from independent English-language review sites, November 2026.

Questions readers ask